What We Collect and Why It Matters
When you open an account with us, we collect the information you provide directly — your name, email address, phone number, and the e-wallet details you use to transact, including DANA, OVO, and GoPay wallet IDs where applicable. We also collect technical data automatically: device type,
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browser version, IP address, and session activity. This technical data helps us detect unusual login behaviour and keep your account secure. Payment transaction records are retained for verification purposes and to resolve any disputes you raise with our support team. We do not sell your personal
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data to third parties. Data may be shared with payment processors — specifically the infrastructure behind DANA, OVO, and GoPay transactions — solely to complete the transfers you initiate. We may also share data where required by applicable law or regulatory request in the regions where
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we operate. Our data retention period covers the duration of your active account plus a period required by applicable legal obligations, after which we delete or anonymise your records. Access to our platform depends on local law and is available only where local law permits. If
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you are in Yogyakarta or elsewhere in Indonesia and have questions about how your specific data is handled, see the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.